Voice over IP Telephone
Voice over IP (VoIP, or voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone.
Internet telephony refers to communications services —voice, fax, SMS, and/or voice-messaging applications— that are transported via the Internet, rather than the public switched telephone network (PSTN). The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, packetization, and transmission as Internet Protocol (IP) packets over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream.[1] Even though IP Telephony and VoIP are terms that are used interchangeably, they are actually different; IP telephony has to do with digital telephony systems that use IP protocols for voice communication, while VoIP is actually a subset of IP Telephony. VoIP is a technology used by IP telephony as a means of transporting phone calls.
Internet telephony refers to communications services —voice, fax, SMS, and/or voice-messaging applications— that are transported via the Internet, rather than the public switched telephone network (PSTN). The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, packetization, and transmission as Internet Protocol (IP) packets over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream.[1] Even though IP Telephony and VoIP are terms that are used interchangeably, they are actually different; IP telephony has to do with digital telephony systems that use IP protocols for voice communication, while VoIP is actually a subset of IP Telephony. VoIP is a technology used by IP telephony as a means of transporting phone calls.
- Hybrid IP Phone Controller
• Controllers come in many configurations. Basic systems can support up to 8 Phones with 4 Lines or up to 16 Phones with 8 Lines, Larger systems support up to 48 Phones with 24 Lines
• Hybrid system integrates with analog (POTS) lines , T1/PRI & SIP Trunks
• Ability to deploy cost saving benefits of all VoIP now, or migrate later - IP Phones
• Plug directly into data jacks & can be powered over ethernet (PoE)
• Can be located at different address & still function as an in-house extension - Features
• All the features of a conventional phone system including: All page/Intercom, Auto Answer, Call Blocking, Call Forward, Call Park, Call Transfer Internal/External, Caller ID, Custom Hold, Selectable Ring Tones, Direct inward Dialing, Do Not Disturb, Extension Lock, Extension Names, Fax Machine Integration, Forward Calls, Forward Message, Headset Mode, Message Waiting, Music on Hold, Mute & Volume Control, All Ring, On Hook Dial, Custom Mailbox Greeting, Redial, Remote Voicemail, Saved Number Redial, Speed Dial, 3-Way Conference & Voicemail
• Telephone Based & Web Based Call Management Tools including: Automated Call Attendant & After Hours Call Routing, Automatic Fax Routing & Forwarding, Fax Email & Cell Phone Notification, and Voicemail Email & Cell Phone Notification - Cost of IP Phone Service (SIP Trunking)
• Phone lines are delivered over the internet Via SIP Trunk, no need for POTS lines
• Save 50 to 70% on your existing phone costs. System pays for itself in between 11 to 20 months
• Pick your own new toll free phone number or transfer your existing number
• Pick your own plan, no contracts. $16.95 per month = Unlimited Local Calls, 300 Minutes of Long Distance or $29.95 per month = Unlimited Local & Unlimited US Long Distance Calling. - Quality of Service
• No calls lost. Internet connection to the controller is monitored remotely every 8 seconds. If internet drops, every telephone number is automatically forwarded to the Auto Attendant or Cell phone
• Every call is actively monitored by VoIP QoS Software - Installation
• Systems are ordered, preconfigured & programmed for all extensions & 911 services.
• “Quality by Design Process” is tailored to the system & a link to the “Analytics Tech Tool” is provided at the time of installation. All phone lines will be ran in full for 4 days continuously & will monitor the network for packet loss, jitter & latency. System will be certified after passing this test.